客户服务管理学

学士课程

2021

工商行政学士(荣誉学位)医疗保健管理

拉曼大学

马来西亚学术资格鉴定机构

3 年

January, May, October

• 拉曼大学（金宝校区）

Year 1
Co-Curriculum
Customer Relationship Management
Elective I
English for Management
English for Mass Communication
Healthcare Programme Planning and Evaluation
Health, Safety and Risk Management
Medical Insurance
MPU1*
MPU1**
Organisational Behaviour
Principles of Health Education and Promotion
Principles of Healthcare
Principles of Healthcare Management
Sun Zi's Art of War and Business Strategies
Terminology in Healthcare Management

Year 2
Business Finance
Elective I
Elective II
Health Information Management
Healthcare Services and System in Malaysia
Healthcare System Research Methodology
Human Resource Management
Introduction to Sociology
Medical Tourism
National Language/Other Languages
National Health Policy
Planning, Designing and Management of Clinical Services Department
Research Project
Social Cultural Issues of Healthcare

Year 3
Disease Prevention
Elective I
Emergency Control and Response Management
Hospital Support Services
Industrial Training
MPU 3
Organisational Development
Quality Management and Hospital Accreditation System
Research Project
Strategic Management