Introduction

Discipline

Customer Service Management

Program

Bachelor's Degree Program

Year Established

2021

Qualification Awarded

Bachelor of Business Administration (Honours) Healthcare Management

Awarding Institution

Universiti Tunku Abdul Rahman

Recognition of Qualification

Malaysian Qualifications Agency (MQA)

Course Duration

3 years

Intake

January, May, October

Class Location

UTAR Kampar Campus (Perak)

Course Syllabus

Major Subjects

Year 1
Co-Curriculum
Customer Relationship Management
Elective I
English for Management
English for Mass Communication
Healthcare Programme Planning and Evaluation
Health, Safety and Risk Management
Medical Insurance
MPU1*
MPU1**
Organisational Behaviour
Principles of Health Education and Promotion
Principles of Healthcare
Principles of Healthcare Management
Sun Zi's Art of War and Business Strategies
Terminology in Healthcare Management

Year 2
Business Finance
Elective I
Elective II
Health Information Management
Healthcare Services and System in Malaysia
Healthcare System Research Methodology
Human Resource Management
Introduction to Sociology
Medical Tourism
National Language/Other Languages
National Health Policy
Planning, Designing and Management of Clinical Services Department
Research Project
Social Cultural Issues of Healthcare

Year 3
Disease Prevention
Elective I
Emergency Control and Response Management
Hospital Support Services
Industrial Training
MPU 3
Organisational Development
Quality Management and Hospital Accreditation System
Research Project
Strategic Management

Entry Requirement

1. STPM: Grade C in 2 or 3 in the relevant subjects, depending on degree programmes
2. UEC: Grade B in 5 relevant subjects
3. A-Level: Grade E in 2 or 3 in the relevant subjects
4. SAM: ATAR 70 and Grade B in at least 2 relevant subjects
5. CPU: An average of 70% in 6 relevant subjects
6. UTAR Foundation Programme
7. Matriculation Certificate, Ministry of Education
8. Foundation/Diploma qualifications in the relevant fields
9. Other recognised equivalent qualifications

Course Fees

Budget

< RM50000 (estimated total amount of the tuition and miscellaneous fees for the entire program)

Tuition Fee

RM50,000

The fee listed above is only for reference. For the actual information of the tuition fees, please click here to inquire.

Course Inquiry

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